The staff in the Cambridge branch are a fine and cheery lot. Sure, things occasionally break and stuff is occasionally tatty, but they get it fixed. They even replaced a bunch of the gym equipment recently. Certainly they'd like to get as much money as possible when you sign up, but the gym I use in Cambridge is great, and I've been going for about a year now. Sounds terrible- is this the same with all the DL clubs or are you based at one? Have you tried complaining to their head office? My advice would be not to pay extra for David Lloyd (unless the location is very convenient, you've got loads of money you'd like to give them or you're looking to experience the worst customers service in the UK). The staff lie about the cancellation terms. If you want to be treated like dirt and spoken to in a rude manner, I suggest you pay David Lloyd £650 a month like we did!īe very, very, very careful with contracts and get confirmation of the cancelation terms in writing before you sign anything (you'll need it). The staff are sales people (on a very, very low basic wage) and only intersted in what they can sell you.
You'll be paying a lot of money for a third rate service. It's probably wise to refuse to sign up for anything that costs money until you've been a member for a few months and you get an idea of what you want to do.īe warned, the customer service is dreadful. This includes selling you personal training, tennis lessons, swimming lessons etc.
The Virgin gym is significantly cheaper (about £50 a couple less).īefore joining be aware that they will be out to get as much money as they possibly can from you (although they'll tell you absolutely anything you want to hear about what's free etc before you join to get you to sign up). We pay £170.00 as a couple for membership of a David Lloyd club in London.
0 kommentar(er)
